Tag Archives: interaction design
Shoulder Season User Experience Review of Southwest Airlines – Part II

Shoulder Season User Experience Review of Southwest Airlines – Part II

Last week I wrote a review about the user experience of Southwest Airline’s website specifically discussing the navigation and presentation. This week I end the discussion with a review of the content and interaction design of the website. Content Overall, from what I did see, the organization of the content and copy writing seemed to [...]

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Start with a 50-point review for your website redesign

Start with a 50-point review for your website redesign

I use a 50-question scorecard that rates the effectiveness of a site based on usability best practices and specific role-based scenario(s). The process of using this kind of scorecard is often called a “heuristic review.” Read on…

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A Nomadic User Experience Lesson – The Airport

A Nomadic User Experience Lesson – The Airport

In my recent travels to Southeast Asia this summer, I realized, while walking through the Suvarnabhumi Airport (Bangkok), that the airport is a great example of the user experience. Read on to find out why.

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My iOpening Experience at iPad Dev Camp LA

My iOpening Experience at iPad Dev Camp LA

When you put a bunch of really talented strangers into a space for 2 days, you can come out with some pretty amazing things. Last weekend, I went to the first annual camp here in the So-Cal area, stemmed from the mothership camp in the Bay Area. The camp was a way for web developers, UX professionals including UX designers to get together and share and explore the new realm of the iPad.

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