Tag Archives: Usability
Shoulder Season User Experience Review of Southwest Airlines

Shoulder Season User Experience Review of Southwest Airlines

It’s shoulder season! What’s that you ask? It’s one of those times of the year when you can travel for less cost and avoid the crowds because the peak summer season has ended… and the airlines and hotels really need to get butts in seats and fill those rooms, respectively. So in honor of shoulder [...]

Read more
How to Stay Productive As a Web Developer

How to Stay Productive As a Web Developer

Where do you find the time? It’s a question I’m asked weekly. Three nights a week I attend a web professionals meeting, social media chat, or local networking event. I watch at least two webinars every week (my friends call me a “webinar-holic.”). As a volunteer leader for two professional groups, I help plan and [...]

Read more
The Future of Twitter

The Future of Twitter

Social Networking has been a vital part of business strategies for the past few years. The use of Social Networking for marketing purposes, known as Social Media, has many different definitions depending on who you ask. I’ve included a link to a list of 50 definitions for your review. Social Media is vital to today’s [...]

Read more
My Interview with Dr. Susan Weinschenk about Her 100 Things

My Interview with Dr. Susan Weinschenk about Her 100 Things

I had the honor of interviewing Dr. Susan Weinschenk regarding her new book 100 Things Every Designer Needs to Know About People. Susan is Chief of User Experience Strategy at Human Factors International, which is where we first met (Susan was instrumental in landing me my first job at HFI!). In her latest book, Susan [...]

Read more
Start with a 50-point review for your website redesign

Start with a 50-point review for your website redesign

I use a 50-question scorecard that rates the effectiveness of a site based on usability best practices and specific role-based scenario(s). The process of using this kind of scorecard is often called a “heuristic review.” Read on…

Read more
10 Essential Tools for Small Businesses

10 Essential Tools for Small Businesses

We all have our favorite web apps we use for our business and even everyday life. Here is a list of mine that I think are essential tools for small businesses. Notice that most of these tools are free, which is always nice for your bottom line.

Read more